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72200X Exam Description – Avaya Aura Core Components Support Exam
The Avaya Aura Core Components Support Exam (72200X) is a requirement to earn the ACSS – Avaya Aura Core Components credential. This exam has 62 questions and the minimum passing score is 68%. The candidate has 105 minutes to complete this exam.
72200X test covers the following knowledge areas and learning objectives:
Avaya Team Engagement Core Solutions TroubleshootingIdentify the Avaya Aura Core architecture.Explain the Avaya troubleshooting methodology.Describe the fundamental voice network processes and standards,Perform baseline troubleshooting on Avaya Aura Core components.Explain and draw call and message flows.Use the Avaya GSS Troubleshooting Methodology, knowledge of Avaya Communication Applications and tools to isolate and resolve issues.
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1.You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark.Which file format will the file be in?A. wsB. pcapC. rarD. jpgAnswer: B
2.When observing the Avaya Aura Session Manager dashboard, you notice that one entity is marked as down.Which two troubleshooting tools can be used to investigate the problem? (Choose two.)A. The replication page in Avaya Aura? System ManagerB. Avaya Aura Session Manager Entity Link Connection Status page in Avaya Aura System ManagerC. traceSMon the Command Line Interface of Avaya Aura Session ManagerD. statapp on the Command Line Interface of Avaya Aura Session ManagerE. List trace stationon Avaya Aura Communication ManagerAnswer: BC
3.After implementation, Avaya Aura Session Manager (SM) replication status is Not Polling and the replica node is not reachable. The network connectivity has been verified, and so has the correct DNS configuration. Although Avaya Aura System Manager (SMGR) cannot connect to SM, it can connect to other network components.Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?A. Avaya Aura Communication Manager (CM)B. Avaya Aura Session Manager (SM)C. Avaya Aura System Manager (SMGR)D. Avaya Aura Utility Server (US)Answer: B
4.From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowledge-based articles and make Parts/Service requests?A. plds.avaya.comB. avaya-learning.comC. avaya.comD. support.avaya.comAnswer: D
5.Which statement regarding Full and Half call model processing is true?A. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.B. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.C. Avaya Aura Session Manager (SM) always performs Half call model processing.D. Avaya Aura Session Manager (SM) always performs Full call model processing.Answer: BC
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